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Shelby township art van4/3/2024 ![]() When it comes time to replace the carpeting throughout my house, I will be going elsewhere. After multiple phone calls to Art Van customer service, I’m still waiting. I have been waiting since the beginning of November for the transition strip to come in. The contractor is not responsible for their negligence and I now have no molding in certain areas.ĭespite having the area measured by Art Vans, there wasn’t enough transition strip for the large entryway between my dining room and living room, and it had to be ordered. They told me that my contractor can replace the missing moldings. ![]() They broke some of the floor and base molding when removing it. They came back the next day, Sunday, to complete the job. They left at 3:00 because they had stuff to do. They weren’t able to complete the job the same day. They asked if I had tools that they can use, and if they could use my broom to clean up. They reeked of smoke, and clothing looked dirty. ![]() The installers were not very professional. When the installers arrived, they complained about not knowing about the removal. I made prior arrangements to have my old flooring removed. It took over 3 weeks for my flooring to get installed. I ordered new laminate flooring for my kitchen, dining room and hallway, as part of remodeling my kitchen. ![]()
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